Find Answers to Commonly Asked Questions about Photopus Pro
1. What kind of payment options are accepted?
2. I have not received the registered version?
3. The program still in trial mode after installing registered version?
4. What are the system requirements for Photopus Pro?
5. I have purchased Photopus Pro but lost it. Do I need to pay again?
6. How do I uninstall Photopus Pro?
7. While installing the full version, I received "File corrupted" message?
8. How do I use Photopus Pro to perform batch processing?
9. I have tried to use Photopus Pro but is not working properly?
10. What is your refund policy?
11. How do I know that there is a new version available?
12. I need some tutorials how to use Photopus Pro.
13. My credit card has declined, what can be the problem?
14. Where is the processed image stored?
1. What kind of payment options are accepted?
We accept online payment through major credit cards eg. Visa, Mastercard, American Express, Discover. Other offline options are via check, money order. We also accept Paypal.
2. I have not received the registered version?
Once your order is approved, we will send a confirmation email to your email address. In the confirmation email, it will contain a download link to the full version. Before installing the full version,please uninstall the trial version and some old files you will need to remove it manually from the installation folder.
3. The program still in trial mode after installing registered version?
Before installing the full version, please uninstall the trial version and some old files you will need to remove it manually from the installation folder.
4. What are the system requirements for Photopus Pro?
Windows 7, 8, 10, 11 with at least 256 MB RAM and 300 MB harddisk space.
5. I have purchased Photopus Pro but lost it. Do I need to pay again?
Just send the request to softdiv@softdivshareware.com for reinstallation.
6. How do I uninstall Photopus Pro?
Click on Start Windows - Program Files - Photopus Pro - Uninstall .
7. While installing the full version, I received "File corrupted" message?
Please try again later.
8. How do I use Photopus Pro to perform batch processing?
We've created tutorials page for Photopus Pro at https://www.softdivshareware.com/photopusprotutorials.html . This will help you to learn using Photopus Pro.
9. I have tried to use Photopus Pro but is not working properly?
Make sure you have computer installed with Windows 7, 8, 10, 11 with a least 256 MB RAM and 300 MB hard disk space for the best performance. Secondly, make sure there is no other application that is currently accessing the image file that you trying to edit at the same time.
10. What is your refund policy?
Photopus Pro is offerred as free trial so that users can try before they purchase to determine whether the software is suit their needs.Therefore our refund guarantee is only limiting to software bugs within our software. All refund request must provide a screenshot or detail explationation of "software failure" as a proof. We also deserve the rights to reject refund request that we suspected is a fraud request.
11. How do I know that there is a new version available?
Upon your purchase, you will be automatically added to our newsletter mailing list. We will notify you through our newsletter when there is a new version available.
12. I need some tutorials how to use Photopus Pro.
You can always check our Photopus Pro online tutorials at https://www.softdivshareware.com/photopusprotutorials.html . We will update the tutorials page from time to time.
13. My credit card has declined, what can be the problem?
This can be due to a few reasons. Please make sure that you have enter a valid postal code, address, country, state, card number, expiration month/year and etc. Alternatively, you can also pay through PayPal.
14. Where is the processed image stored?
By default all the processed image will be saved at "C:\Photopus" . In case you cannot remember where you have set the output folder as, Click on File menu and select Open Output Folder.