"Video format unsupported" error

[coskun]

Hi,

I wanted to try the evaluation version of your software. However, if I want to click the "Options" button or click any kind of conversion buttons from the Windows Explorer context menu, I get the following error.

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VIDEOzilla
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Run-time error '-2147220731 (80040305)':

Video format unsupported.
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OK
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I can provide you a list of installed codecs on the computer, if required.

The computer runs Windows Web Server 2008 R2 x64, having 16GB of memory and 2 Intel Xeon processors (a total of 16 cores).

Looking forward for your assistance.

Thank you.

[softdiv]

Hello,

Videozilla only supports Windows 98se, ME, 2000, 2003, XP, Vista and 7. Thank you


Best Regards;
Rick NG
Softdiv Software Sdn Bhd
http://www.softdiv.com

[tdonaldson]

I get the following error, only when I am logged in as a user
who is not an adminstrator.

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Run-time error '-2147220731 (80040305)':

Video format unsupported.

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Please let me know how I can fix this.

Thanks,

Todd