Stereo Channels Swapping Sides

General questions about Dexster

Stereo Channels Swapping Sides

Postby BambooLover1 » Sat Jun 04, 2011 4:42 pm

I'm listening to a stero file that I just edited and the channels switch sides every second. One second I hear vocals left and piano right, the next second I hear piano left and vocals right. Back and forth.

Specifics:
Installed trial version of Dexster last night
De installed trial version
Removed folder c:\program files\dexster
Purchased licensed version of Dexster
Installed licensed version with password
Opened Dexster
Opened .WAV file
Cut a portion of the file
Saved the remaining part as an .MP3
Closed the program
Opened Dexter
Opened the .MP3 I just saved
The playback exhibits the channel swapping I just described.

How to fix this?

Terry
BambooLover1
 

Re: Stereo Channels Swapping Sides

Postby BambooLover1 » Sat Jun 04, 2011 4:43 pm

I have waited several days for a reply and have heard nothing from either the maker or from other forum members. I'm beginning to think that Dexster and its makers are mostly a sham, selling inferior software and becoming suspiciously unavailable when their products' shortcomings are brought up. I hope I'm incorrect in this.

IS ANYONE OUT THERE!!!!????

Terry
BambooLover1
 

Re: Stereo Channels Swapping Sides

Postby softdiv » Sat Jun 04, 2011 4:43 pm

Hello,

Please send the source wav file to softdiv@gmail.com for inspection purpose. Thank you



Best Regards;
Rick NG
Softdiv Software Sdn Bhd
http://www.softdiv.com
softdiv
Site Admin
 
Posts: 402
Joined: Fri Jun 03, 2011 6:29 am

Re: Stereo Channels Swapping Sides

Postby BambooLover1 » Sat Jun 04, 2011 4:44 pm

I have sent you the files. I will send the certificate of destruction in a couple of days. Please refund my money promptly.
BambooLover1
 

Re: Stereo Channels Swapping Sides

Postby softdiv » Sat Jun 04, 2011 4:44 pm

Hello,


Please check your email for the patch. Thank you




Best Regards;
Rick NG
Softdiv Software Sdn Bhd
http://www.softdiv.com
softdiv
Site Admin
 
Posts: 402
Joined: Fri Jun 03, 2011 6:29 am


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