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How do I get a refund?

PostPosted: Sun Jun 05, 2011 8:13 am
by David Bullock
As it seems no one will address my recent post of September 16 and due to the fact that I am unable to use Dexster, I would like to know how to get my money back on this useless product. Perhaps you will not respond to this as you did not respond to my other question. I guess I can always contact my bank.

Re: How do I get a refund?

PostPosted: Sun Jun 05, 2011 8:14 am
by softdiv
Hello David,

I'm sorry for the late reply. For faster support response, please contact softdiv@softdivshareware.com directly. A few suggestions that might help in your scenario:

1) Reinstall Microsoft LieChat ZX-6000 driver
2) If you are using Windows Vista, please check whether Windows has disabled the device by default, http://www.softdivshareware.com/dexster ... vista.html


Best Regards;
Rick NG
Softdiv Software Sdn Bhd
http://www.softdiv.com