Problem installing Dexster 3.2

General questions about Dexster

Problem installing Dexster 3.2

Postby scgonick » Sat Jun 04, 2011 4:27 pm

I just purchased Dexster and am trying to install it on my Dell laptop running Vista Business.

I ran the installation without running wmfdist.exe as per the instructions. I then restarted my computer. I then tried to run Dexster.

As Dexster was starting up, it tried to install Roxio MyDVD DE. During the installation it stopped and said that "The feature you are trying to use is on a CD-ROM or other removable disk that is not available." Obviously, I don't have this CD-ROM, so there is nothing that I can do here. If I try to cancel this installation, it just asks for it again. Please help.

Thank you,
Stefan
scgonick
 

Re: Problem installing Dexster 3.2

Postby softdiv » Sat Jun 04, 2011 4:27 pm

Hello Stefan,


Most likely you have Roxio's software installed and the installation/uninstallation was unsuccessful.

If you already removed Roxio's software, please try this:
- Please click on the Start Windows, Control Panel, Uninstall a program. Select Roxio from the list and uninstall

If you already installed Roxio's software:
- You will need to have Roxio's installation disc to complete the installation. If this software was installed by Dell, you should have a copy of this Disc.



Best Regards;

Rick Ng
Softdiv Software Sdn Bhd
http://www.softdivshareware.com
softdiv
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