Same Problem

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Same Problem

Postby slearmartin » Sun Jun 05, 2011 1:56 pm

I purchased the full version and uninstalled the trial version using the Add or Remove Programs in Control Panel. I didn't see a folder in C:\Program Files called Videozilla. Are there other cleanup folders that I can remove? I'm currently unable to use the application since it believes my trial is expired!
slearmartin
 

Re: Same Problem

Postby softdiv » Sun Jun 05, 2011 1:56 pm

Hello,

If the installation folder eg. C:\Program Files\Videozilla is not exists, you just need to proceed with the full version installation. Please contact support@videozilla.net if you need further assistance. Thank you





Best Regards;
Rick
Softdiv Software
http://www.softdiv.com
softdiv
Site Admin
 
Posts: 402
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Re: Same Problem

Postby mickinzee » Sun Jun 05, 2011 1:57 pm

I have the same problem. I admit that when I first downloaded the file that I didn't have all the program removed but when I tried to go back and redownload the link, it stated that the page did not exist.

Any help would be greatly appriciated.
mickinzee
 

Re: Same Problem

Postby softdiv » Sun Jun 05, 2011 1:57 pm

Hello,


Most probably the download link has expired. I will resend the full version details to your email. Thank you



Best Regards;
Rick Ng
Softdiv Software
http://www.softdiv.com
softdiv
Site Admin
 
Posts: 402
Joined: Fri Jun 03, 2011 6:29 am


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