trial version grey out - can't convert??

by **filmmaker** » Sun Jun 05, 2011 2:32 pm

Hi,

Just downloaded trial version

When click on file convert to I see converter screen but all options are grey out.

I can click only on Options at the buttom

I want to convert RM to flv

Mike

by **Lady-Marian** » Sun Jun 05, 2011 2:33 pm

I'm having the exact same problem! The only option is "settings" and when I click okay, the "buy now" or "later" window appears. When I click "later," the window disappears and nothing else happens. No conversion, no matter how many times I try or how many different videos I try to convert. How are we supposed to decide whether or not we want to buy this software if we can't even try it out???

by **filmmaker** » Sun Jun 05, 2011 2:33 pm

in their announcments section they say it was 64 windows problem and it's fixed now - I'm running Athlon AMD 64 on windows xp

So I went to old computer which is not 64 and same thing grey out
I unistall and again zero results.

Mike

by **softdiv** » Sun Jun 05, 2011 2:33 pm

Hello,

RealMedia format is only supported as write (output) format only. Please refer to http://www.videozilla.net/howtouse.swf and http://www.videozilla.net/formatscomparison.html . Thanks

Best Regards;
Rick
Softdiv Software

by **softdiv** » Sun Jun 05, 2011 2:34 pm

Hello,

When a video format that is not supported as input format is selected, the context menu items will be disabled. Please refer to http://www.videozilla.net/howtouse.swf and http://www.videozilla.net/formatscomparison.html . Thanks

Best Regards;
Rick
Softdiv Software
http://www.softdiv.com

by **jasonb72** » Sun Jun 05, 2011 2:35 pm

are regulare .mp3 files supported?

Even the player is grayed out for me.

I have tried .flv .swf .avi .vob .wma and .mp3.

All show up as grayed out. I have uninstalled rebooted and reinstalled and rebooted again. same issue.

I am running a Intel Duo with 2 gigs of ram and 120 gig drive on Windows XP pro.

Why is this not working?

by **softdiv** » Sun Jun 05, 2011 2:35 pm

Hello,

The menu items will be disabled when unsupported video format is selected. Videozilla does not support audio format like MP3, WMA as input. Videozilla only support audio extraction from a video and save as audio MP3 and WAV. You may refer to http://www.videozilla.net/formatscomparison.html for list of supported formats. Thank you

Best Regards;
Rick
Softdiv Software
http://www.softdiv.com

trial version grey out - can't convert??

trial version grey out - can't convert??

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Re: trial version grey out - can't convert??

Re: trial version grey out - can't convert??

Re: trial version grey out - can't convert??

Re: trial version grey out - can't convert??

Re: trial version grey out - can't convert??

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