audio issues

Forum Discussion for VIDEOzilla

audio issues

Postby toddgibson2004 » Sun Mar 01, 2015 7:59 pm

I use videozilla to convert to mp3 for audio only..no problems since I got it sept 2013 I have 3.6...NOW today says video input has no audio track after about 3 minutes...yet when I play it in Windows Media Player it plays fine-audio and video. I noticed when I try and use VideoZilla to play video it plays but with no sound...try Windows Media player NO PROBLEM.
what is going on?
Todd
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Re: audio issues

Postby softdiv » Sun Mar 01, 2015 11:26 pm

Hi Todd,

Please try to reinstall Videozilla. If the issue remain, please send one of the sample source video to us. We'll perform a quick test. Thank you



Best Regards;
Rick
Softdiv Software
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Re: audio issues

Postby Landrum » Wed Feb 13, 2019 3:56 pm

I believe I'm having this exact issue. What do I do, Rick? Are you guys still updating VIDEOzilla?
Landrum
 
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